Last Updated: 01 November 2025

Welcome to The Plant Pot. By accessing or using our website (www.theplantpot.co), you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. Introduction

These Terms & Conditions govern all interactions, purchases, and use of services offered by The Plant Pot. By continuing to browse or use our site, you accept these terms and agree to follow all applicable laws and regulations.

2. Use of Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to misuse or attempt to harm our website, services, or users.

  • All content on this website (images, text, logos, designs) is the property of The Plant Pot and cannot be copied or reproduced without permission.

3. Product Information

  • We offer a specialized range of pots and related accessories only.

  • Product images displayed on the website are for illustration purposes. Actual color, size, or texture may slightly vary due to screen settings and handcrafted elements.

  • We ensure accuracy in product descriptions, but minor variations may occur.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to update pricing at any time without prior notice.

  • Payments are processed securely through trusted payment gateways; we do not store card or banking information.

5. Orders & Acceptance

  • Once you place an order, you will receive an email/SMS confirmation.

  • Your order is considered accepted only after it is processed and shipped.

  • We reserve the right to cancel any order due to product unavailability, system errors, or suspected fraudulent activity.

6. Shipping & Delivery

  • Delivery timelines may vary depending on your location.

  • In rare cases of delays due to logistics partners or unforeseen circumstances, we will keep you informed.

  • For complete details, please refer to our Shipping Policy.

7. Returns & Refunds

  • Returns are accepted only for damaged, defective, or wrong products.

  • Return requests must be raised within 48 hours of receiving the product.

  • Refunds and replacements follow the guidelines stated in our Refund & Return Policy.

8. Cancellation Policy

  • Orders can be canceled within 2 hours of placing them.

  • Orders already shipped cannot be canceled.

9. Intellectual Property Rights

All content, branding, images, text, graphics, and designs on The Plant Pot website are protected under intellectual property laws.
You may not copy, modify, distribute, or reproduce any content without written permission.

10. Limitation of Liability

  • The Plant Pot is not responsible for:

    • Damages arising from misuse of products

    • Website downtime or technical issues

    • Delays caused by logistics or third-party services

  • Our maximum liability is limited to the order value of the purchased product.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or services.

12. User Account Responsibilities

  • You are responsible for maintaining the security of your login credentials.

  • Notify us immediately if you suspect unauthorized activity in your account.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with a revised update date.

14. Contact Us

For questions or concerns about these Terms & Conditions, please reach out to us:

📍 Address: 402, Fourth Floor, Skye Privilon, Near Jardin Hotel, Nipania, Indore – 452010
📞 Phone: +(91) 9826027954
📧 Email: info@theplantpot.co